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FBS GROUPTechnology & Software

About FBS Technologies

We build the software Tanzania can run on.

Who we are

Established 2014
Dar es Salaam, Tanzania
Engineering, design & delivery
Part of FBS Group

FBS Technologies exists because the software our parent group needed did not exist. Operations across the group required systems that understood Tanzanian branches, mobile money, and statutory filings — so in 2014 we built them.

What began as internal engineering became a product company. The Flow ecosystem — platforms spanning sales, finance, people, payments, and intelligence — serves organizations from single-branch SMEs to larger institutions. Every product is proven inside the group before it reaches a customer.

Today we are an engineering-led ICT company: software, cloud, and applied AI, delivered and operated in-country. The next chapter is regional, carrying a standard we hold against anything built anywhere.

Our vision

That an organization anywhere in East Africa can run on software built here — to a standard that needs no apology in any market.

Our mission

To build and operate enterprise software, cloud, and applied AI in-country: engineered for local realities, supported by people who answer the phone, and priced so that a growing business can start.

What we do

Four practices, one engineering team

01

Software engineering

The Flow ecosystem and bespoke platforms for enterprise and government.

02

Cloud & infrastructure

In-country and hybrid hosting, networks, and managed operations.

03

Data & applied AI

Analytics, document intelligence, and Swahili-English assistants.

04

Systems integration

Connecting our platforms to the systems and rails you already use.

Milestones

From internal tools to a platform

  1. 2014

    FBS Technologies founded

    Established in Dar es Salaam to build the software the group could not buy — systems that understood Tanzanian branches, mobile money, and statutory filings.

  2. 2016

    One platform, not many tools

    The separate internal systems are consolidated onto a single platform with one login, one data model, and one set of shared services.

  3. 2018

    FlowCRM becomes a product

    The customer platform is the first Flow product offered outside the group, with WhatsApp treated as a first-class channel rather than an add-on.

  4. 2020

    Offline-first and payments

    FlowPOS brings full offline operation to the counter, and a shared payment layer unifies collections across mobile network operator wallets, cards, and banks.

  5. 2022

    Into education and health

    FlowSchool and FlowClinic extend the platform into sector-specific work — fees and examinations, clinical records and claims.

  6. 2024

    Cloud and managed operations

    In-country and hybrid hosting comes in-house, with monitoring, automated backups, and tested recovery under managed-operations agreements.

  7. 2026

    Applied AI, and the region

    Swahili-English assistants and document intelligence ship inside the products, and the company prepares for its first market beyond Tanzania.

Core values

Four commitments we hire, build, and ship by

01

Built for here, good enough for anywhere

We design for Tanzanian realities — infrastructure, regulation, language, supply chains — to a standard we would defend in any market. Local context is a constraint we engineer for, never an excuse.

02

One group, compounding advantages

Each division strengthens the others: distribution proves the software, the software runs the buildings, the buildings house the people. We invest where the group's parts reinforce each other.

03

Reliability is the brand

A delivery that misses, a payroll that runs late, a system that goes down — each costs someone real money. We treat operational dependability as the product across every division.

04

Grow people, not just accounts

We hire for trajectory, train relentlessly, and promote from within. The managers who will run our regional operations are in the group today.

Governance & practices

How we govern the work

Information security, data protection, and quality are owned by standing internal committees with named accountability. What we commit to on any engagement is set out in that engagement's contract.

Oversight committees

  • Audit & Risk

    Financial reporting integrity, internal controls, external audit relationship, and enterprise risk. Meets quarterly; majority independent.

  • Governance & Nominations

    Board composition, succession, remuneration policy, and related-party oversight across the group's divisions.

  • Technology & Data

    Cybersecurity posture, data protection compliance, and oversight of technology investment across the group.

Engineering practices

Encryption by default

Data encrypted in transit and at rest

Role-based access control

Least-privilege access across every product

Audit logging

Traceable record of changes to customer data

Tested backups & recovery

Regular backups with restore testing

Secure development lifecycle

Code review, dependency scanning, and release checks

Data residency options

In-country and hybrid hosting on request

How to reach us

Come in, write, or call

Visit

Group Headquarters
CDTF BuildingMbezi Beach, MasanaUyoga, Off Goba RoadDar es Salaam

Write

office@fbsgroup.co.tz
General enquiries and procurement.

Call

+255 745 101082
Weekdays, East Africa Time.

Send us a message

Work with us

The next chapter is regional

We're expanding across East Africa and hiring the engineers to do it. If you'd rather build the future than import it, we should talk.